How long does shipping typically take?

All orders are shipped from our Atlanta location via USPS or UPS. Shipping normally takes between 3-5 business days depending on your region.

Do you offer international shipping?

At the moment we are only offering shipping to the United States.

How do I track my order?

Once your order is shipped, tracking information will be emailed to the email address provided.

Can I have my truck serviced by you?

If you’d like to have your truck serviced by us and are in the metro Atlanta area you can schedule a visit at our shop by emailing us at info@unnamedtools.com.

What is your return policy?

At the moment, we ONLY offer returns for products that have exhibited manufacturing defects. We do not offer returns for any other reason. ALL SALES ARE FINAL. If you have a specific question in regards to a defective product, please contact us at info@unnamedtools.com.

Any questions?

If you have a specific question, please contact us at info@unnamedtools.com.

How can customers get in touch with customer support?

Customers can reach out to our support team by submitting a request online. There's a dedicated "Contact us" link available on every page. Requests are attended to systematically based on their reception order.

What are the available payment methods on the website?

Our eCommerce platform accepts a variety of payment methods for the convenience of our customers. These include credit cards (like Visa, Mastercard, and American Express), along with digital payment solutions like PayPal.

What is your return policy?

At the moment, we ONLY offer returns for products that have exhibited manufacturing defects. We do not offer returns for any other reason. ALL SALES ARE FINAL. If you have a specific question in regards to a defective product, please contact us at info@unnamedtools.com.

How can one find specific parts on the website?

To locate a specific part, simply input its part number in our search bar. Alternatively, browsing through our categories can be helpful. If uncertain about the part number, provide us with your truck's serial number (VIN), and we'll assist you in locating the correct parts. Our database includes parts for Volvo Trucks and Mack Trucks.

What should a customer do if they can't find a particular part on the website?

Even though we pride ourselves on an extensive parts listing, we constantly update it with new part numbers. If a customer can't find a particular part, reaching out to us is recommended. There are instances when part numbers get superseded, but we can assist in identifying the needed component.